Alpha Packaging, a leading manufacturer of plastic bottles and jars for the nutritional supplement, pharmaceutical, personal care, and niche food and beverage industries, announced several personnel changes in its Customer Service Department.

Danielle Egan, an Alpha employee since October of 2002, has been promoted to Customer Service Lead. In this role she will oversee a team of Customer Service Representatives who work with packaging distributors and end-users to place orders and check the status of shipments.

Joining Egan in the Lead role will be a new addition, Cindy Krause. Prior to joining Alpha, Krause spent 10 years in customer service departments at two leading personal care products manufacturers, so she is very familiar with the industries Alpha serves.

In addition, Sarah Schroeder will be joining the Customer Service Team as a Customer
Service Representative. Schroeder attends the University of Missouri – St. Louis, where she is fulfilling the requirements for an Associates Degree in Information Systems.

Alpha Customer Service Manager Colleen Skurat says the personnel changes will enable Alpha to continue to deliver excellent customer service as it expands the number of markets it serves.

"Alpha has won industry recognition as “Supplier of the Year” from several of our customers this past year, in great part because of the service we provide,” Skurat says. “As we continue to grow, this new structure will help us maintain the high level of service people expect.”

Alpha Packaging maintains headquarters and manufacturing facilities in St. Louis, Missouri and also has sales and manufacturing plants in Brooklyn, New York and Salt Lake City, Utah. For additional information, visit www.alphap.com.